About Glass Help Ltd: Professional Glazing, Made Simple
Ordering custom cut glass online can feel risky — especially when measurements must be exact and the product cannot be altered once it’s made.
Glass Help Ltd exists to remove that uncertainty with clear guidance, careful order checks, and a safety-first approach from start to finish.
Glass Help Ltd is a UK-registered specialist in made-to-measure glass and mirrors. We support homeowners, tradespeople, contractors, architects, and commercial clients who need professionally manufactured glass without the cost and restrictions that often come with traditional trade-only routes.
We don’t operate a public showroom; instead, we keep the business focused on specification accuracy, manufacturing coordination, and reliable UK delivery — so the value you pay for goes into the glass, not retail overheads.
Order checks before manufacture
Safety-first specification
Factory-direct fulfilment model
Quick links
- Contact: Contact
- Phone: +44 20 3807 3411
- Shipping policy: Shipping Policy
- Companies House: View Company on Companies House
- Trustpilot: Read Trustpilot Reviews
Glass Help Ltd, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
We do not hold stock or offer collections at this address.
Who Glass Help Ltd Is For
- Homeowners ordering glass shelves, table tops, mirrors, or shower panels
- Tradespeople and installers who require accurate, ready-to-fit glass
- Contractors and commercial clients managing multi-panel projects
- First-time buyers who want reassurance before ordering bespoke glass
Whether you’re ordering a single panel or coordinating a larger installation, our job is to make the process clear, predictable, and dependable.
What We Do — and Why Our Model Works
Glass Help is not a glass factory, and we are transparent about that. Our strength is that we operate as a specialist UK glazing network,
working with multiple established glass processors and manufacturers.
That network-based model is designed to benefit customers. Instead of relying on a single supplier’s capabilities, lead times, or pricing, we can match each order to the most suitable production route for the specification and intended use.
By staying online-only and avoiding a public showroom, we reduce overheads — which helps keep pricing competitive while still prioritising quality, safety, and careful order handling.
How We Work (Multi-Manufacturer Network = Better Value & Better Fit)
Many online glass sellers rely on a single supplier. We don’t — and that’s a deliberate advantage for our customers.
Working with multiple UK manufacturing partners means we can choose the most suitable route for your exact specification, rather than pushing every order through one standard process.
1) The right manufacturing route
Different projects need different processing capabilities (thickness, edgework, finishes, safety requirements, or complex cut-outs).
Our network lets us align your order with the partner best suited to make it correctly.
2) Cost efficiency without cutting corners
Because we are online-only and coordinate manufacturing directly, we avoid showroom costs, in-store staffing, and unnecessary retail overheads.
That cost efficiency is reflected in pricing — while keeping the focus on quality and safe specification.
3) More resilience & capacity
A multi-partner model reduces reliance on a single production queue. It helps maintain continuity across a wide range of product types and project sizes,
and supports smoother fulfilment during busy periods.
4) Specialist coordination
Instead of being passed between a shop floor and a counter, you deal with a team focused on specification accuracy.
We review orders, answer technical questions, and help you avoid common mistakes before manufacture.
In short: we convert “no showroom” into a strength by putting time and cost where it matters — into accurate specification, safe manufacturing routes, and dependable delivery.
How Ordering Custom Glass with Glass Help Works
You specify your requirements
You enter your measurements and choose the glass type, thickness, edge finish, and any cut-outs required.
We review the order
Before manufacture, key details are checked for feasibility and suitability. If something doesn’t look right, we contact you before anything goes into production.
Your glass is manufactured
Your order is produced by a vetted UK manufacturing partner using precision cutting and processing.
Direct UK delivery
Glass is dispatched directly from the manufacturing facility and delivered using specialist glass transport. For delivery guidance, see:
Shipping Policy
Experience, Expertise & Order Accuracy
We deal with custom glass specifications every day — the practical details that make the difference between “nearly right” and “fits perfectly”.
That includes tolerances, edge finishing, safe thickness selection, and ensuring the glass type suits the real-world use.
Because toughened glass cannot be altered once processed, we encourage questions before manufacture.
If you’re unsure about measurements, thickness, or suitability, we’d rather help early than leave you to guess.
Why Customers Choose Glass Help
- Safety-first thinking: We prioritize suitability and safe specification for the intended application
- Checks before manufacture: We review key details before your order goes into production
- Network-based manufacturing: Access to multiple UK processing routes, not one fixed supplier
- Clear, calm support: Practical guidance that reduces risk for first-time buyers
- Transparent business details: A real UK company you can verify independently
Industry Standards & Certificates (Where Applicable)
Different projects require different safety and performance standards. Where a safety/tempered, laminated, or insulated option is selected or required for the application,
we work to ensure the manufacturing route and specification align with the relevant British/European standards.
- BS EN 12150 — Thermally Toughened Safety Glass
- BS EN 14449 — Laminated Safety Glass
- BS EN 1279 — Insulating Glass Units
If you’re unsure which standard applies to your project, contact us before ordering — we’ll help you choose a suitable specification.
Explore Our Glass Products
You can view our core product pages here:
- Glass Table Top: Glass Table Top
- Glass Shelves: Glass Shelves
- Tempered Glass: Tempered Glass
- Clear Glass: Clear Glass
- Glass Balustrade: Glass Balustrade
- Glass Shower Screens: Glass Shower Screens
- Glass Staircase: Glass Staircase
- Tinted Glass: Tinted Glass
- Frosted Glass: Frosted Glass
- Satin Glass: Satin Glass
- Glass Partition Walls: Glass Partition Walls
A Real UK Business You Can Verify
Glass Help is operated by Glass Help Ltd, registered in England and Wales (Company No. 16231355).
Companies House listing:
View Company on Companies House
Registered Office (administrative address):
Glass Help Ltd, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
We do not hold stock or offer collections at this address.
Independent Reviews & Customer Feedback
We encourage customers to read independent feedback from people who have ordered through Glass Help.
Genuine reviews help new customers order with confidence and keep us accountable.
Trustpilot:
Read Trustpilot Reviews
Contact Us (Questions Encouraged)
If you have a question — even a small one — we recommend getting in touch before placing an order. A quick check at the start often prevents costly mistakes later.
- Phone: +44 20 3807 3411
- General Support: support@glasshelp.co.uk
- Trade Enquiries: trade@glasshelp.co.uk
- Technical / Admin: admin@glasshelp.co.uk
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK time)
Contact page:
Contact
Our Commitment
Glass Help exists to make ordering custom glass clearer, safer, and less stressful — whether you’re replacing a single panel or managing a larger project.
We focus on accuracy, transparency, and proper support because with glass, getting it right matters.
If you’re unsure, ask — we’re here to help you order with confidence.
UK Delivery Coverage
Glass Help Ltd delivers custom cut glass across the whole of the UK, including
England, Scotland, Wales, and Northern Ireland.
Orders are dispatched directly from our UK manufacturing partners using specialist glass delivery.
Delivery charges may vary depending on location, order size, and handling requirements.
For full details, please see our
Shipping Policy.