Contact Glass Help Ltd
If you’re ordering custom cut glass for the first time, it’s normal to have questions. Please contact us before manufacture if you’re unsure about
measurements, thickness, edge finish, or suitability for your project. We’d rather help early than have you guess.
We are an online-only specialist. We don’t operate a public showroom or collection point — this keeps overheads low and lets us focus on what matters:
specification accuracy, safe manufacturing routes through our UK partner network, and reliable delivery.
Mon–Fri, 9:00–5:00 (UK time)
Order checks before manufacture
Clear, calm support
Quick contact
Phone: +44 20 3807 3411
General support: support@glasshelp.co.uk
Trade enquiries: trade@glasshelp.co.uk
Technical / admin: admin@glasshelp.co.uk
Send a Message
Use the form below for enquiries. If your question is about a specific panel, include measurements (mm or inches), the intended use, and any cut-outs.
Before you press send
For custom cut glass, small details matter. If something is unclear, please ask — we’ll guide you before manufacture.
What to Include (So We Can Help Faster)
- What you’re ordering (e.g., shelf, table top, shower screen, balustrade panel)
- Your measurements (and whether mm or inches)
- Glass type/finish (clear, frosted, tinted, satin) and thickness (if known)
- Edge finish required (if applicable)
- Any cut-outs, notches, or holes
- Where it will be installed (helps with suitability and safety)
No showroom — by design
We are online-only. Not operating a public showroom keeps overheads low and allows us to focus on order accuracy, safe manufacturing routes through our UK partner network, and direct delivery from production.
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (UK time)
Business Information & Verification
Registered Office (Administrative)
Glass Help Ltd
27 Old Gloucester Street
London, WC1N 3AX
United Kingdom
This is an administrative address. We do not hold stock or offer collections at this location. Orders are dispatched from manufacturing partners within our UK network.
Company registration & reviews
Company name: Glass Help Ltd
Company number: 16231355
Companies House: https://find-and-update.company-information.service.gov.uk/company/16231355
Trustpilot: https://uk.trustpilot.com/review/glasshelp.co.uk
Prefer to Speak to Someone?
If your project is complex or you’re ordering for the first time, a quick call can save time and prevent mistakes. We’re happy to guide you through measurements and specification choices during business hours.
UK Delivery Coverage
We deliver custom cut glass across the whole of the UK, including
England, Scotland, Wales, and Northern Ireland.
Delivery charges may vary depending on location, order size, and handling requirements.
If you’re unsure, feel free to ask us before placing your order.